Terms and Conditions
Welcome to Trust Devices LLC By accessing or using our website (www.trustdevices.ae), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
- This website is operated by Trust Devices LLC, a company based in Dubai, UAE.
- These terms govern your use of our website and services.
- By placing an order, you agree to these terms and conditions.
2. Products and Orders
- Product Availability: All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue items at any time.
- Product Descriptions: We strive to ensure accurate product descriptions, but errors may occur. If you receive a product that doesn’t match the description, please contact us for assistance.
- Pricing: Prices are listed in AED and are subject to change without prior notice.
3. Placing Orders
- Order Confirmation: After placing an order, you’ll receive an email confirmation.
- Payment: We accept payments via secure methods.
- Cancellations: Orders can be canceled before they are shipped.
4. Shipping and Delivery
- Delivery Areas: We provide free delivery across the UAE.
- Delivery Time: Orders are typically processed and shipped within 1-2 business days. Delivery timelines may vary depending on location.
- Delays: We are not responsible for delays caused by unforeseen circumstances, such as weather.
5. Returns and Refunds
- Eligibility: Products must be returned within 10 days of delivery in their original condition and packaging.
- Refund Process: Refunds will be processed to the original payment method within 7-10 business days after the returned product is inspected.
- Non-Returnable Items: Certain items, such as damaged products due to misuse, are not eligible for return or refund.
6. User Accounts
- Registration: Creating an account is optional but recommended for a smoother shopping experience.
- Accuracy: You are responsible for ensuring that your account information is accurate and up-to-date.
- Security: You must maintain the confidentiality of your account login details.
7. Privacy
Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
9. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. The most recent version will always be available on our website.
11. Contact Us
If you have any questions or concerns about these terms, please contact us:
By using our website and services, you agree to these terms and conditions. Thank you for shopping with Trust Devices LLC
